Privacy Policy

1. Introduction

Welcome to iwooi. We are committed to protecting your personal and business data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform to connect with every link in the supply chain.

2. Information We Collect

Personal Data

We collect information that identifies you as an individual, such as your name, email address, phone number, and account credentials.

Business Data

To facilitate trade, we collect business identifiers, including company names, registration details, tax IDs, and trade preferences specific to your role.

3. Role-Specific Privacy Considerations

The iwooi platform serves multiple roles, each with unique data needs:

• Customers: We collect shipping addresses and purchase history to provide a seamless buying experience.
• Retailers: We collect store details and inventory data to help you connect with wholesalers and manufacturers.
• Wholesalers: We collect bulk pricing and stock availability to facilitate efficient distribution.
• Manufacturers: We collect production capacity and quality standards to connect you with sourcing agents and retailers.
• Source Agents: We collect network credentials and sourcing history to verify your professional standing.

4. How Information is Used

We use your data to:

• Facilitate transactions and communication between roles.
• Verify the identity and legitimacy of platform participants.
• Provide real-time order tracking and business analytics.
• Improve platform security and prevent fraudulent activities.

5. Platform Security

We implement bank-grade encryption and robust security protocols to protect your data. While we strive for absolute security, no method of transmission over the internet is 100% secure, and we continuously update our systems to meet the highest industry standards.

6. User Rights

You have the right to access, correct, or delete your personal information. You can manage your privacy settings directly within your account or contact our support team for assistance.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
privacy@iwooi.com